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What is a bank workout group?

A Bank Workout Group is the division within a bank that’s responsible for managing all special asset collections with the intent to ultimately “work” loans out of the bank’s portfolio asset recovery. When a loan progresses beyond delinquency and is considered a troubled loan, the bank’s workout group oversees the negotiations and management of forbearance agreements made with borrowers. This is accomplished by requiring borrowers to meet certain repayment goals within a specified timeframe. As a borrower works to meet his or her defined obligations, the bank agrees to forbear, or refrain from, foreclosing on the loan.