100% Committed to Bank and Credit Union Collection and Recovery

How complex is it for a client to initiate a support case with IBS?

IBS has a huge advantage as CARM-Pro is the only product IBS offers, we only have one software for banks and credit unions. When clients call IBS, they need not walk a phone tree to try to locate a resource with “some” knowledge of the collection system, as every employee at IBS has one job – collection software for credit unions and banks. That team member sells, installs, supports, develops, and bills you to use this one product. IBS does not have to balance its software development resources across multiple products. 100%$ of IBS’ software development funds go to CARM-Pro – collection software for banks and credit unions.

About the Author

Rob Daley Rob co-founded IBS in 1989, after spending six years as a lead developer for a core banking system, and three years as the SVP, MIS at St Mary’s Bank. Rob’s focus remains growing IBS staff, so we provide world class collection and recovery solutions to banks and credit unions, while expanding our partner channels beyond all main core system providers and primary ancillary product relationship partners.