100% Committed to Bank and Credit Union Collection and Recovery

Does CARM-Pro have phone capabilities?

Yes, as the leading credit union and bank collection software, phone integration is a critical requirement. CARM-Pro allows delivering an IBS pre-recorded or client custom recorded voice message to a client defined set of debtors at a client configured day and time. This outbound message delivery can also be an email, an SMS or a traditional letter. Collectors can also “click dial” any debtor number. Collectors can record any phone call. Supervisors can listen into calls.

About the Author

Rob Daley Rob co-founded IBS in 1989, after spending six years as a lead developer for a core banking system, and three years as the SVP, MIS at St Mary’s Bank. Rob’s focus remains growing IBS staff, so we provide world class collection and recovery solutions to banks and credit unions, while expanding our partner channels beyond all main core system providers and primary ancillary product relationship partners.