100% Committed to Bank and Credit Union Collection and Recovery

Can CARM-Pro interface with my specific collection department 3rd party vendor?

Yes, IBS wants its clients to select the best vendor for their institution, be it repossessions, legal, inspectors and so on. CARM-Pro has a native 3rd party export/import utility, where any CARM-Pro based data can be sent to any client approved external vendor. Additionally, of that external vendor has “results” to share with the institution that data can be returned and imported into CARM-Pro. Often, the 3rd party may have a web user interface, allowing collectors to connect to that web site and perform specific tasks. CARM-Pro allows pre-defined web sites allowing the passing of transaction information and CARM-Pro based data. For example, if a collector needed to file a claim with their CPI firm, often these CPI transactions can be configured in CARM-Pro, and menu point-and-click performed within CARM-Pro.

About the Author

Rob Daley Rob co-founded IBS in 1989, after spending six years as a lead developer for a core banking system, and three years as the SVP, MIS at St Mary’s Bank. Rob’s focus remains growing IBS staff, so we provide world class collection and recovery solutions to banks and credit unions, while expanding our partner channels beyond all main core system providers and primary ancillary product relationship partners.