Yes. Every component of CARM-Pro™ may be changed by authorized users at your financial institution.
CARM-Pro™ was created in 1989 with the anchor requisites that nothing is hard-coded and everything is client-configurable. This supports every financial institution’s debt collection strategy by enabling them to configure CARM-Pro™ technology to their needs. IBS understands that each banking collection environment is unique, and that banks cannot invest the time and expense of engaging a vendor to perform each system change.