100% Committed to Bank and Credit Union Collection and Recovery

Community Bank and Credit Union Testimonials

Installation, Training and Ongoing Customer Support From Intelligent Banking Solutions is Unlike Any

After careful review, we decided that the Intelligent Banking Solutions’ collection system and its support staff was far superior to all others. The Intelligent Banking Solutions’ team created an interface to our XP system host which was a seamless process with little involvement by our IT staff required. We’ve found that the installation, training and ongoing customer support from Intelligent Banking Solutions is unlike any we’ve experienced; and at the user level our collections department has been able to get a firm grip on delinquencies and charge offs and we attribute that to the 100% client configurable Intelligent Banking Solutions’ system.

Dan Picard, Collection Manager

Liberty Bay Credit Union

Liberty Bay Credit Union logo.

50+ Happy Users, System Paid for Itself Many Times Over

During a users meeting, our 50-plus users reported they were overwhelming pleased with the IBS collections system. It does everything we wanted and more. Our IBS collections system has paid for itself many times over.

Marc Meoli, Helpdesk Manager

Mercantile Safe Deposit & TRUST Co.

Great Software, Great Support: Flexible, Easy to Use, Accommodates Huge Client Growth

I have been using the IBS collection system since 1998 and must say that I am very pleased with the software. Considering how First Federal’s size has exploded over the past ten years, I must say that I could not have done my job without the IBS software. The technical support is absolutely fabulous as well. The IBS collection and recovery system is easily manipulated and user-friendly. You can personalize it in many ways as well. I am very happy with it.

Debbie Weisenberger, Asset Recovery Director

First Federal Savings Bank of Rochester


IBS Software Dropped Delinquencies to Less Than .6%

Since we started using the IBS collections software our delinquencies have dropped from about 1 percent to less than .6 percent. Talk about happy board members.

Brian McPherson, Credit Risk Manager

Texas National Bank

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Valuable Asset, Great Support

I am extremely pleased with IBS and its collections system. The program is a valuable asset to me and to my function within the bank. I also would highly recommend your technical support to anyone. I really enjoy working with Gary Palumbo. He should be commended for his efforts in working to solve a problem. We would be hard pressed to go to any other bank collection and recovery software after being with IBS.

James A. Turnbull, AVP Collections Manager - Security Officer

The Hicksville Bank

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