100% Committed to Bank and Credit Union Collection and Recovery

Community Bank and Credit Union Testimonials

6500 Non-Prime Car Loans, with 6 Collectors Averaging 2.5% to 3%

I’m collecting about 6500 accounts (non prime car loans) with 6 collectors and Enghouse. My average delinquency is around 3% – 2.5 %.  Industry average is 5 – 7%. Really good results!

Milton Watts, SVP Indirect Lending

Anderson Brothers Bank

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A Great Collection and Recovery System for Banks

It has been a great system for us. I don’t know what we would do without it.

Connie Hagen, AVP

North Shore Bank

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25% Drop in Delinquencies

You can draw a line in the sand, from the day we installed IBS software. We’ve experienced a 25% drop in delinquencies. We’d need 10 more collectors to make this call volume. Executive Manager is thrilled.

Milton "Micky" Watts

Anderson Brothers Bank

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Reduced Delinquencies, Happy Board, Superior Support

Since we installed the IBS collections software our delinquencies have dropped significantly. Board members are happy and users are motivated. After careful review, we selected the IBS collection system because its support staff was far superior to all others. The IBS team created an interface to our ITI system host, which required little involvement a bonus. Our IBS collections system has paid for itself many times over.

Tarry Pribble, AVP - Collections

First National Bank of AltaVista

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Installation, Training and Ongoing Customer Support From Intelligent Banking Solutions is Unlike Any

After careful review, we decided that the Intelligent Banking Solutions’ collection system and its support staff was far superior to all others. The Intelligent Banking Solutions’ team created an interface to our XP system host which was a seamless process with little involvement by our IT staff required. We’ve found that the installation, training and ongoing customer support from Intelligent Banking Solutions is unlike any we’ve experienced; and at the user level our collections department has been able to get a firm grip on delinquencies and charge offs and we attribute that to the 100% client configurable Intelligent Banking Solutions’ system.

Dan Picard, Collection Manager

Liberty Bay Credit Union

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