CARM-Pro - The most widely used collection and recovery software in US banking.
IBS: Dedicated to Collection and Recovery Software and Automation in the Banking Industry Since 1989
CARM-Pro - Licensed to almost 900 Financial Institutions Since 1989.
ARM-Pro - The most widely used Recovery and Special Asset Tracking software in US Banks and Credit Unions.
CARM-Pro - Credit Union and Bank Collection Compliance Software for todays turbulent times.
CARM-Pro - The most widely used independent bank collection software in US banking.

Client Testimonials

As always, IBS provides value to their customers.

As always, IBS provides value to their customers.
– John Pratt, Jr., Assistant Vice President, Credit & Collections
The Lowell Five Cent Savings Bank

6500 non-prime car loans, with 6 collectors averaging 2.5% to 3%

I'm collecting about 6500 accts [ non prime car loans ] with 6 collectors and soundbite ---- my avg delinquency is around 3% - 2.5 % --- industry avg is 5 – 7 % -
– Milton Watts, SVP Indirect Lending
Anderson Brothers Bank

Add the Consumer Department, get the same benefit

Even with this additional staff, due to rising delinquencies the early collection efforts needed additional support. So, we added the consumer department too.
– Connie Hagen, AVP
North Shore Bank

Turn "difficult" into "achievable

...Now, using the CARM-Pro/SoundBite solution, we are able to service these accounts...
– Connie Hagen, AVP
North Shore Bank

A Great System

I don't know what we would do without it.
– Connie Hagen, AVP
North Shore Bank

25% drop in delinquencies

You can draw a line in the sand, from the day we installed IBS software...
– Milton "Micky" Watts
Anderson Brothers Bank

Reduced delinquencies, happy board, superior support

Since we installed the IBS collections software our delinquencies have dropped significantly.
– Tarry Pribble, AVP - Collections
First National Bank of AltaVista

Installation, training and ongoing customer support from IBS is unlike any we've

The IBS collection system and its support staff was far superior to all others.
– Dan Picard, Collection Manager
Telephone Workers Credit Union

50+ happy users, system paid for itself many times over

It does everything we wanted and more.
– Marc Meoli, Helpdesk Manager
Mercantile Safe Deposit &TRUST Co.

Great software (flexible, easy to use, accomodate huge client growth), super support

I have been using the IBS collection system since 1998 and must say...
– Debbie Weisenberger, Asset Recovery Director
First Federal Savings Bank of Rochester