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Collections and Recovery Blog

Intelligent Banking Solutions Inc (IBS) Joins the Jack Henry Banking Vendor Integration Program

By: Rob Daley | September 21, 2020

– VIP enables Intelligent Banking Solutions to integrate and interface Collection and Asset Recovery Manager – Professional (CARM-Pro) with SilverLake, Core Director and CIF 20/20 New London, NH, August 1, 2020 – Intelligent Banking Solutions, a banking industry specialty firm, offering CARM-Pro (IBS’ premier debt collection management system) to financial institutions today announced that it […]

The Right Bank Collection System Helps When Providing Credit to Underserved Individuals and Businesses

By: Rob Daley | December 20, 2017

With the proper bank collection system in place, helping to monitor risk and debt recovery, financial institutions could extend credit to previously underserved markets such as with low-dollar personal loans, and small businesses. The issue for many banks and credit unions is how to attract and serve many individuals and businesses lacking traditional creditworthiness. More […]

How to Grow Your Community Bank’s Net Income with Small Dollar Loans, Business Loans and the Right Collection System

By: Rob Daley | November 30, 2017

Loans for low cash, short term personal use are one key way for financial institutions to cultivate assets. Another option is to underwrite more business loans.  Money loaned in both cases calls for robust bank collection software to help loan account officers manage the process and monitor the risks. Lender sources including non-banks and alternative […]

Leveling the Collection Compliance Playing Field with Technology

By: Rob Daley | October 2, 2017

A constant and growing compliance burden for banks and credit unions adds to escalating costs and puts a heavier burden on vigorous collection systems to maintain order and help ensure profitability. Debt gathering is a billion-dollar industry with swelling and multifaceted legal concerns for financial institutions across departments but especially when gathering fees owed. This […]

Improving Lending with Bank Debt Collections Technology With or Without Dodd-Frank Reform

By: Rob Daley | August 1, 2017

Loan impact on the bank debt collections process from Dodd-Frank reform requirements and other legislative changes is currently unclear.  One certain situation is that bank collection software needs to help lenders adapt to regulatory changes via a number of robust and flexible capabilities. Amount of loan volume, as well as changes to investor, guarantor, and […]

Banks and Credit Unions Are Increasing Loan Volume With Modern Collection Systems

By: Rob Daley | May 30, 2017

Loan volume growth is a top priority for community financial institutions. Money availability pressure on bankers has prompted a number of steps to make give borrowers more access to cash. Lender professionals have lowered interest rates. Credit standards have been relaxed to induce borrowing.  Amount of application fees have been waived. This situation of fast […]

Reducing Collection Compliance Risk for Community Banks and Credit Unions

By: Rob Daley | March 28, 2017

Is your collection department in compliance? Are your representatives up-to-date on state, and federal applicable regulations? Is your collection automation technology up to date, and capable of enforcing adherence to your institutions legal obligations? Are agents representing your community bank or credit union in an honest and ethical way? Debt gathering is a billion-dollar industry […]

Open Source and Cloud Help Make Collections Affordable

By: Rob Daley | December 23, 2016

Open-source software and cloud architecture helps provide cost-effective and flexible collections systems. It also moves bank debt recovery toward digital frameworks and business models. A cloud computing platform − a network of servers hosted internally, through a third-party provider or via a hybrid of both – allows banks and credit unions to move technology to […]

Debt Collection Among Top Consumer Complaints in 2016

By: Rob Daley | December 8, 2016

The Consumer Financial Protection Bureau released a monthly snapshot highlighting consumer complaints about financial services. The report revealed problems with debt settlement companies and a great opportunity for financial institutions using robust debt collection services. When consumers submit a complaint that falls outside one of the bureau’s major complaint categories, their complaint falls under the […]