CARM-Pro - The most widely used collection and recovery software in US banking.
IBS: Dedicated to Collection and Recovery Software and Automation in the Banking Industry Since 1989
CARM-Pro - Licensed to almost 900 Financial Institutions Since 1989.
ARM-Pro - The most widely used Recovery and Special Asset Tracking software in US Banks and Credit Unions.
CARM-Pro - Credit Union and Bank Collection Compliance Software for todays turbulent times.
CARM-Pro - The most widely used independent bank collection software in US banking.

IBS & Open Solutions Announce Success of Strenghened Partnership

IBS and Open Solutions Announce Success of Strengthened Partnership
— Nineteen clients implement special asset recovery solutions —

NEW LONDON, NH., July 7, 2009 – In April of 2008, IBS announced the Real Time integration with
Open Solutions’ The Complete Banking Solution® (TCBS) and The Complete Credit Union Solution® (TCCUS) core platforms1. Nine months later, Open Solutions and IBS announced the strengthening of their longstanding, 16-year partnership2.

“The Internet is filled with many product and partnership announcements. Many of these announcements do not result in success for the identified audience of that product or partnership. Nine months after the Open Solutions-IBS expanded relationship announcement, Open Solutions and IBS have achieved great success,” says IBS’ President and Co-founder, Rob Daley.

Nineteen Open Solutions clients have purchased IBS’ COLLECTION AND ASSET RECOVERY
MANAGER – PROFESSIONAL™ (CARM-Pro™) since the expanded partnership was announced; 13 included the Real Time module, providing live integration. To date, Open Solutions and IBS share more than 100 active mutual clients ranging from Open Solutions’ single largest client to some of their very smallest – and many in between.

“We are thrilled that so many of our clients are taking advantage of the solutions IBS is offering,” said Bob Wilson, VP, strategic alliances, for Open Solutions. “Our goal is to always seek out and partner with companies that will add value for our clients. Our partnership with IBS is doing just that.”

Long-term, mutually healthy technology partnerships that bring best-of-breed technology and quality value to mutual clients are unique and special in today’s climate. Open Solutions and IBS are very proud at the success that this partnership brings to the market.

COLLECTION AND ASSET RECOVERY MANAGER – PROFESSIONAL™ (CARM-Pro™) and COLLECTION AND ASSET RECOVERY MANAGER – ON-LINE™ (CARM-Web™) are desktop and browser based, host-interactive collection and special asset recovery systems designed to streamline the complex delinquency collection process, while allowing management to maintain compliance with internal and external policies and procedures relative to collections and recoveries. CARM-Pro and CARM-Web can operate in any mixed environment, at a financial institution’s site or in a data center (or central holding company operations center). CARM-Pro and CARM-Web are very scalable systems, and can operate in small institutions with limited collection staff to much larger organizations with well over $10 billion in assets.

CARM-Pro and CARM-Web RealTime give users of both, immediate detailed payment information, as well as integrated live access to other pertinent core information within their collection and recovery systems.

1Read that announcement at
2Read that announcement at

About IBS

IBS is the premier provider of debt management solutions to the financial industry. Introduced in 1989, IBS collections and asset recovery management software is directly licensed to over 400 banks and credit unions in 46 states and the District of Columbia, along with another 330 institutions licensed through IBS partners. Privately held, IBS always has been, and remains exclusively dedicated to, enhancing and growing its software’s functionality for collection and recovery professionals at financial institutions. IBS sales and marketing is complemented by a growing library of business partners: Open Solutions, Metavante, COCC, RDSI Banking Systems, Fiserv- Southern Region, Fiserv ITI Outsourcing, Summit Information Systems, IPS-Sendero,
Goldleaf Technology, R.C. Olmstead, and SoundBite Communications.

About Open Solutions Inc.

Open Solutions Inc. offers a fully featured strategic information management product platform that integrates core data processing applications built on a single centralized Oracle relational database, with Internet banking, cash management, CRM/business intelligence, financial accounting and management tools, profitability tools, wealth management, imaging, digital documents, interactive voice response, technology services, HSAs, payments and loan origination solutions. Open Solutions’ full suite of products and services allows banks, thrifts, credit unions and financial services providers in the United States, Canada and internationally to better compete in today’s aggressive financial services marketplace, and expand and tap their trusted financial
relationships, client affinity, community presence and personalized service.

For more information about Open Solutions or its financial product line, contact Deborah Katz by email at or by phone at 860.815.5385. Visit Open Solutions’ Internet site at

Open Solutions Inc. is a registered trademark of Open Solutions Inc. All other company and product names may be trademarks of their respective owners. Copyright 2009 Open Solutions Inc. All rights reserved.

Editor’s Note: The correct usage of the company name, Open Solutions Inc., is either referring to it as Open Solutions Inc. or Open Solutions. Open Solutions no longer uses the acronym of OSI to refer to the company.
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