Intelligent Banking Solutions helps bank and credit union leadership teams gain consistent, auditable control over servicing, collections, and recovery operations. SAFIRE-IQ replaces spreadsheets, manual tracking, and fragmented tools with a single system of record that leadership can trust.
Leadership gains real-time insight into servicing performance, portfolio trends, and risk exposure without relying on manual reports.
Leadership gains audit-ready documentation without adding staff or depending on informal processes.
Automation reduces staff workload while accelerating time-to-resolution. Institutions typically see 30–40% productivity gains within the first 90 days of implementation.
Faster follow-up, fewer handoffs, and clearer communication reduce frustration while improving resolution outcomes.
Delinquency levels declined materially across all portfolios — PL from 2.44% to 1.63%, CL from 2.0% to 1.66%, and RL from 4.2% to 2.66% — representing a 20% reduction in delinquency in dollar terms. Recovery as a percentage of charge-offs increased from 11.3% to 20.0%.
Steve H.
Title
Portfolio performance improved materially, with hard-dollar delinquency reduced by 50% and delinquency as a percentage of outstanding declining from 7% to 4%. Charge-offs decreased from 4% of outstandings to 2%.
Mickey W.
SVP Indirect Lending
Delinquency as a percentage of outstanding declined from 8% to 6%, while charge-offs were cut by 50% and OREO levels lowered by 58%.
Scott C.
Title
You can draw a line in the sand from the day we installed IBS software. We’ve experienced a 25% drop in delinquencies. We’d need 10 more collectors to make this call volume. Executive Manager is thrilled.
Milton W.
SVP Indirect Lending
Every financial institution is under pressure to modernize operations, control risk, and improve the borrower experience without increasing overhead or disrupting core systems. SAFIRE-IQ was built specifically to support those priorities. It is adopted not only by institutions responding to elevated risk, but by those proactively strengthening executive oversight, operational scalability, and governance before problems surface.
Schedule a 20-minute executive overview to understand how SAFIRE-IQ aligns with your institution’s strategic priorities and executive oversight goals.
In this brief conversation, we’ll show you:
