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IBS, the leading firm for desktop and browser automation of collection and recovery activities on delinquent accounts and special assets for US Financial Institutions.


IBS automates financial institutions debt collection and special asset recovery operations. Our powerful desktop and browser software gives organizations systems to maximize collector productivity and automate tracking foreclosures, repossessions, bankruptcies in addition to growing delinquencies. Improved staff productivity and powerful recovery tools also allow our clients to increase recovery revenue on charged-off accounts. Our solutions allow our clients to remain compliant with internal and external policies and regulations regarding the collection of delinquent accounts.

Since 1989, IBS has been delivering real debt management solutions to financial institutions. Today we have clients in 46 states and the District of Columbia. Our clients get state-of-the-art solutions configured and installed by our trained professionals, to meet their specific needs.

CARM-Pro and CARM-Web streamline the collection process and automate workflow. Institutional risk is reduced using standard messages, standard letters and automated ticklers. Crystal-clear debtor documentation allows robust monitoring and tracking.

The IBS solution works in either data center/holding company or in-house environments, from single to multiple-core processing vendors, for all delinquent receivables: installment, mortgage, or commercial loans, credit cards and negative balance deposit accounts.

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View your online demo of CARM, the complete on-line collection and recovery systems for problem assets.

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